Industry
Industrial Services & Technical Product Distribution
Customer Since
Approximately 8 years
Solution Delivery Time
Orders processed within 30 minutes; invoices within 1 hour
Dealers Onboarded
Global operations across 15 countries, serving 200,000 customers with 900,000+ products
About the Customer
With a broad product range that includes sealing solutions, gaskets, valves, hoses, plastics, power transmission, and bearings, ERIKS serves various industries with both leading brands and their own ERIKS-branded offerings.
Operating in over 15 countries across Western Europe and Asia, ERIKS supports more than 200,000 customers with a strong emphasis on digitalization, innovation, and sustainability. Their long-term commitment to fair business practices and responsible sourcing is central to their success in today's global supply chain landscape.
The Challenge – Global Operations, Complex Document Processing
With a supplier network exceeding 20,000 vendors, ERIKS faced considerable challenges in managing global operations, including:
Handling high volumes of business documents
Processing scanned documents
Integrating various ERP systems
Maintaining accuracy and efficiency
The Solution – Integrated Automation from HubBroker
To address ERIKS’ challenges, HubBroker implemented a suite of automation and integration solutions tailored to the complexity of their global operations.
Automated Document Processing
All core business documents—orders, order responses, and invoices—are now managed on a centralized, automated platform. This reduces manual tasks, standardizes formats, and streamlines cross-border operations.
OCR for Scanned Documents
We deployed Optical Character Recognition (OCR) technology to convert scanned documents into fully processable digital formats, eliminating the need for manual data entry and reducing turnaround time.
Seamless ERP Integration
HubBroker’s solutions are fully integrated with ERIKS’ ERP systems, ensuring real-time synchronization across regions. This enhances visibility, reduces redundancies, and strengthens financial operations.
Streamlined Order-to-Cash and Purchase-to-Pay Cycles
By automating document exchange, order processing, and invoicing, ERIKS significantly reduced the length and complexity of its O2C and P2P cycles—resulting in faster payments, improved vendor collaboration, and optimized cash flow.
Key Services Used
These integrated solutions allow ERIKS to operate with greater agility, accuracy, and scalability.
EDI Integration
Automates the exchange of business-critical documents, eliminating manual errors and accelerating workflows.
ERP Integration
Provides real-time data exchange, consistent document management, and centralized process control.
E-Invoicing Solutions
Enables secure, accurate, and compliant invoicing, reducing processing time and improving financial accuracy.
The Results: Improved Efficiency & Accuracy
HubBroker’s integrated platform delivered measurable improvements across ERIKS’ global supply chain operations:
Increased Operational Efficiency
Document processing times have dropped dramatically—from hours to minutes—thanks to automation. Manual errors have been reduced, and internal teams can now focus on higher-value tasks.
Improved Financial Transactions
Secure and compliant e-invoicing has increased the speed and accuracy of payments, improved transparency, and ensured alignment with local regulations.
Enhanced Supply Chain Visibility
ERP integration and document standardization have empowered ERIKS with real-time insights and better control over their logistics and vendor management processes.
Conclusion – A Future -Proof Partnership
By partnering with HubBroker, ERIKS has successfully digitized and streamlined its global document workflows. The collaboration has helped ERIKS: